Cash register software and after sales service? When purchasing a new cash register software, the fears can be numerous Will I be able to set up my cash register correctly? How do I enter all my products? How to use the dashboard? But then how to choose a cash register with a good service ?
Choose an available and reactive customer service
What is important, when you invest in a cash register software at the cutting edge of technology is to be able to count on an available and responsive customer service. The quality of the relationship with the service provider is central when considering the equipment. It is important that he can be contacted 7 days a week. It is also important to check that it is possible to get real people on the phone. Although a first exchange with the support team will help you to see things more clearly, we advise you to consult the reviews left by customers, who never lie.
Choose a competent customer service department (SAV) that corresponds to you
Your cash register will be the central tool of your business and it is therefore important to find out about the know-how of the company that sells it to be sure to have an answer in case of a problem. So, if you need a specific development, is the team able to bring you a solution?
It is important to ensure that the customer service indexed to your cash register solution is in line with your values, your way of doing things and your way of communicating. Make sure the feeling is there between you and check especially the accompaniment. Is training offered by the customer service department? Also, the solutions on the market evolve rapidly and new updates are implemented regularly. As such, are there any continuing education opportunities available? Are the updates of these cash regist ers regular? Is there any help offered during the installation? These are all answers that will help you make the right choice.
EasyShop, a team of professionals at your service since 2013
At EasyShop all our professional teams are at your service. With more than 16 years of experience in cash registers on iPad and Android, our team advises you on the best way to set up the cash register system for your establishment. You benefit from a reactive and competent customer service (SAV ) to help you in case of problems and to be able to train you and accompany you during your installation.
All of our experts and technical advisors have been at your service since 2013 to answer all your questions. This customer service being entirely French, we can offer you a better follow-up of your file and thus advise you at best in your activity. Practicality? One number to call to ask for a quote, to train you on the application, as well as to help you on a daily basis if you encounter difficulties in using the Easyshop software or your cash register .
More than 2500 establishments in Europe have trusted us with their touch screen cash register software, what are you waiting for?